bdtji Privacy Policy

1.1 Information You Provide Directly

When you register, log in, or contact us at bdtji, we may collect the following information:

• Full name and date of birth (for age verification — minimum 21 years)
• Email address and mobile number
• National ID card or passport number (for identity verification)
• Residential address
• Payment details, such as bKash, Nagad, or Rocket account numbers
• Profile information based on user preferences

1.2 Information Collected Automatically

When you use our platform, the following technical information is collected automatically:

• IP address and device identifier information
• Browser type and version, operating system
• Date and time of platform access, session duration
• Pages visited and clickstream data
• Information collected through cookies and similar tracking technologies
• Transaction and game play history

1.3 Information Received from Third Parties

In some cases we may collect information from third-party sources, such as payment processors (bKash, Nagad, Rocket), identity verification agencies, and fraud prevention service providers. This information is primarily used to verify the security and legitimacy of your account.

2.1 For Service Operations

bdtji uses your information for the following purposes:

• Creating, managing, and verifying accounts
• Processing deposit and withdrawal transactions
• Providing bonuses, rewards, and promotional offers
• Delivering customer service and support
• Resolving technical issues on the platform

2.2 For Security and Compliance

We also use your information for the following reasons:

• Preventing fraud, money laundering, and other illegal activities
• Verifying age to keep minors away from the service
• Adhering to and enforcing responsible gaming policies
• Complying with applicable laws and regulations
• Maintaining records for dispute resolution and audits

2.3 For Service Improvement

We analyse collected information to improve the quality of the platform, customise the user experience, and make decisions about adding new features and games. In this process, individual-level data is always used in statistical or aggregated form.

2.4 For Communication and Marketing

With your consent, we may use your email or mobile number to send you communications about relevant offers, bonuses, and updates. You may request to stop receiving these communications at any time.

3.1 Technical Security Measures

bdtji takes industry-standard security measures to keep your information secure:

• Data transmission is secured through SSL (Secure Sockets Layer) encryption technology
• All sensitive data is stored in encrypted form on servers
• Regular security audits and vulnerability assessments are conducted
• Two-factor authentication is in place for account access
• Firewalls and intrusion detection systems are active to prevent unauthorised access

3.2 Data Retention Period

We retain your information only for as long as necessary to fulfil the purpose for which it was collected or as required to comply with applicable laws:

• Active account data: for the duration the account is active and for a minimum of 5 years after closure
• Transaction records: a minimum of 7 years in accordance with financial regulations
• Identity verification documents: in accordance with the timeframes set by relevant regulations
• User behaviour data: a maximum of 2 years (for analytical purposes)

After the specified period has passed, information is securely deleted or anonymised.

3.3 Response to a Data Breach

If a data security breach occurs that may affect your rights or interests, we will take immediate necessary action and notify affected users within a reasonable time. Protecting users is bdtji's highest priority.

4.1 Use of Cookies

bdtji uses cookies and similar technologies for various purposes:

• Essential Cookies: Required to maintain login sessions and ensure the core functionality of the platform.
• Performance Cookies: Used to analyse platform usage and improve performance.
• Preference Cookies: Used to remember your language and display preferences.
• Analytics Cookies: Collect statistical data to understand user behaviour.

4.2 Cookie Controls

You can accept or decline cookies through your browser settings. However, disabling essential cookies may prevent some core platform features from working properly. Cookie management methods vary across browsers — please refer to your browser's help section for more information.

5.1 When Information Is Shared

bdtji never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Service Providers: With trusted partners who assist with payment processing (bKash, Nagad, Rocket), identity verification, technical infrastructure, and customer service, and who operate under our instructions.
• Legal Obligations: To comply with court orders, lawful requests from government authorities, or requirements under applicable law.
• Fraud Prevention: In the investigation of illegal activities, fraud, or security threats.
• Business Changes: In the event of a merger, acquisition, or asset transfer, with assurances that data protection standards are maintained.

5.2 International Data Transfers

bdtji primarily serves users in Bangladesh. For technical reasons, some data may be processed on servers located in other countries. For any such transfer, we ensure that the data remains protected in accordance with the standards of this privacy policy.

7.1 Age Verification Policy

bdtji is for users aged 21 and above only. We actively prevent minors from using our platform. Age verification is mandatory at registration, and we may verify national ID cards or other government-issued documents.

If we learn that a minor is using our service, we will immediately suspend that account and securely delete all associated information.

8.1 Update Process

We may update this privacy policy from time to time. Changes will be published on this page and the "Last Updated" date at the top of the page will change. For significant changes, we will notify you by email or through the platform.

If you continue to use the platform after changes are made, you will be considered to have agreed to the revised privacy policy. We therefore recommend that you review this page regularly.

8.2 Related Policies

The following documents should also be read alongside this privacy policy:

• Terms and Conditions — The overall terms governing use of bdtji's services
• Responsible Gaming — Guidelines for playing safely and responsibly
• About Us — An introduction to the bdtji platform and its objectives